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FAQ

1. Do you ship worldwide?


We ship to most countries, but there are some countries where shipping is not available due to various restrictions. Please check if we deliver to your location during checkout.

2. How long will it take for my order to arrive?


Orders are typically processed and shipped within 1–2 business weeks, depending on your location. Delivery times may vary based on the destination.

3. Do you offer free shipping?


We do not offer free shipping. Shipping costs will be calculated at checkout based on your location.

4.What should I do if my order is delayed?


If your order is delayed, please contact our customer support team at support@petzhut.com. We'll do our best to assist you and resolve any issues.